NTC CITIZEN’S CHARTER
2026 THIRD EDITION

updated July 2026

• COVER PAGE
• FIRST PAGE
• AGENCY PROFILE
• LIST OF SERVICES

 

REGIONAL OFFICES – EXTERNAL SERVICES

• ENFORCEMENT AND OPERATIONS DIVISION (EOD)
• FINANCIAL AND ADMINISTRATIVE DIVISION (FAD)

 

REGIONAL OFFICES – INTERNAL SERVICES

• FINANCIAL AND ADMINISTRATIVE DIVISION (FAD)

• FEEDBACK AND COMPLAINTS

• LIST OF OFFICES

• INTERIM GUIDELINES FOR FILING/SUBMISSION OF APPLICATIONS FOR CERTIFICATES, PERMITS, OR LICENSES AT THE NATIONAL TELECOMMUNICATIONS COMMISSION DURING THE PERIOD OF STATE OF NATIONAL EMERGENCY DUE TO COVID-19 PANDEMIC

• PEOPLE’S FREEDOM ON INFORMATION MANUAL

 

QUASI-JUDICIAL PROCESS

• THE 2006 RULES OF PRACTICE AND PROCEDURE BEFORE THE NATIONAL TELECOMMUNICATIONS COMMISSION

• PROCEEDINGS BEFORE THE NATIONAL TELECOMMUNICATION COMMISSION – LEGAL BRANCH DURING THE STATE OF PUBLIC HEALTH EMERGENCY